Which term describes the process of ensuring a business accomplishes what it set out to do?

The term that describes the process of ensuring a business accomplishes what it set out to do is controlling. This function is essential in management as it involves establishing performance standards based on the company's objectives, measuring actual performance against those standards, and taking corrective actions when necessary to ensure that the goals are met.

Controlling helps businesses maintain direction and effectiveness by continuously monitoring progress toward objectives and making adjustments as situations change. This process can include financial audits, progress reports, or performance metrics to assess whether the business is on track and to identify areas where improvements may be needed.

In contrast, other terms have different meanings within the business context. Monitoring refers to the act of observing or tracking performance but does not imply taking corrective actions. Planning is about setting objectives and deciding on actions to achieve those objectives, rather than ensuring they are met. Evaluating involves assessing the effectiveness of various initiatives or processes but is typically used after the controlling process has identified performance discrepancies.